We also offer the following services to our customers:
Pro Coverage- A coverage plan we offer on our gear that goes above and beyond the typiical manufacture's warranty. The idea is to be able to cover your investment, and this coverage is one-of-a-kind! Not only will it cover manufacturer's defects, it will also cover accidental damage from handling, that's right, it covers accidents! While we are all careful, this offers you the peace of mind that you will have working gear for the length of tyour plan. There are two types of plans:
The Replacement plan (items under $200)- If your gear is damaged, all you have to do is call Pro-Coverage to file a claim. Pro coverage will send you a gear card in the amount you paid (including tax) to come into the store and replace your item. This plan will cover you for two years.
The Repair plan (items over $200)- If your gear is damaged, you'll file a claim with Pro-Coverage, and they will try to repair the item using one of their locally trusted repair centers. Pro-Coverage will pay to ship the item to the repair center, they will pay for parts, labor, and return shipping as well! If the item requires more than three repair claims, Pro-Coverage will then send you a gear card with the amount you paid (including tax) to come down to the store and replace the item. This plan has the option for two, three, and up to FIVE years.
Music Mentor- No matter what your musical style or instrument preference, we offer a free in-store class, workshop or online webinar to help you learn more about it. The Music Mentor series inspires musicians to take the next step in their musical journeys. See the class schedule for upcoming dates.
GC Pro- GC Pro focuses on the needs of music industry professionals and other customers seeking personalized service. Through GC Pro, you’ll gain access to a comprehensive selection of the world’s finest equipment and receive individualized service and expert consultation from a local account manager. Call the store and ask to speak with one of our account managers today!
GC Garage Repairs- GC Garage provides expert stringed instrument repairs, upgrades and maintenance. Our experienced, certified technicians keep your instrument in peak playing condition with services ranging from setup and restringing to custom modifications and structural repairs. At our store we also offer analogue pedal repair. We have two techinicians, and have one here everyday of the week. Please call the store and ask to speak to one of our technicians today!
Rentals- Our trained and experienced staff can help tailor a rental package for any event, studio session, concert, and beyond. Please call our store at 512-419-1717 and ask for the Rental Department. We are here to serve the Austin PA and Instrument Rental community. Guitar Center Austin introduces the newest PA and Music Instrument Rental Department in Austin. Our goal is to offer the best rental experience in Travis county and surrounding areas. We cater to all of your rental needs including:
Sound System Rentals Musical Instrument Rentals
Guitar Rentals Drum Rentals
Keyboard Rentals Microphone Rentals
Effects Rentals PA Rentals
DJ Rentals Lighting Rentals
Speaker Rentals Backline Rentals
Please come on in, we'd love to see you in the store! Feel free to call or email any of our certified sales experts antime! Long live the Music Capital of the World!