7123 O'Kelly Chapel Rd
, NC 27519
|Day of the Week||Hours|
|Monday||12:00 PM - 7:00 PM|
|Tuesday||12:00 PM - 7:00 PM|
|Wednesday||12:00 PM - 7:00 PM|
|Thursday||12:00 PM - 7:00 PM|
|Friday||12:00 PM - 7:00 PM|
|Saturday||12:00 PM - 7:00 PM|
|Sunday||12:00 PM - 7:00 PM|
Restrings, Rebuilds & Beyond
Full 22-point setup, customized to your personal preferences—includes restringing and adjustment of the truss rod, nut, saddles, action and intonation
This premium service includes the full customization of our 22-point Signature Setup, plus the deep cleaning and polishing of our Premium Detail service
Convenient restring by a professional technician—includes our complimentary instrument inspection and consultation
Deep clean of your instrument with our meticulous hardware restoration, clay bar treatment and wax finish protectant
Upgrade your pickups and have them professionally installed or expand your tonal options with custom electronics like coil taps or killswitches
We offer vendor warranty service and Pro Coverage service for many brands in most locations—contact your local store for availability
Frequently Asked Questions
No appointment is necessary. Just drop by your nearest Guitar Center location. You can certainly make an appointment if you prefer—it might save you from waiting in line, but it is not required.
Prompt turnaround is always a priority. However, exact times depend on each store's volume of repairs. Guitar Center guarantees the strictest quality and productivity standards at all Guitar Center Repairs locations.
You can apply on our careers page.
We only hire the best. All Guitar Center Repairs technicians are experienced instrument repair experts. They attend certification classes and receive ongoing training and certification so you always know your guitar is in safe, expert hands.
Unless it's made of graphite, environmental factors definitely make a difference. Depending on where you live, the severity of the effects varies. Extremes of temperature or humidity, as well as drastic shifts between extremes, will take more of a toll and require more frequent setups.
String Replacement: How often you need to replace your strings depends on how often you play, climate conditions, type and quality of string, etc. Generally, every three to four weeks is about right, but if you play hard and often, you'll want to change strings as soon as they start to feel grungy or lose tuning stability. Tune-Up/Setup: Generally, it's a good idea to have a setup done two to four times a year to compensate for seasonal fluctuations in temperature and humidity.
It's all about maintenance. If you want your instrument alive and kicking for years to come, regular setups and professional repairs are a must.
From pickups and electronics to hardware and cosmetic upgrades, there are countless ways to take your guitar to the next level. Our expert Repairs technicians will listen to your wish list and help you turn your musical dreams into reality.